"Starbucks' Reusable Cup Policy Stirs Concern Among Baristas and Customers"
Starbucks is expanding its reusable cup program to include drive-thru and mobile orders as part of its goal to cut waste in half by 2030. However, baristas are expressing concerns about the operational challenges this may bring, such as potential delays in service, handling dirty cups, and insufficient training and resources to manage the new system effectively. Despite a spokesperson stating that previous tests did not add wait times and pleased customers, baristas remain skeptical about the program's implementation during busy periods. Customers participating in the program receive a discount and bonus rewards, but baristas worry about potential misuse and the practicality of the initiative during peak hours.