Bank of Baroda Fires Chief Digital Officer Over Mobile App Issues
Originally Published 2 years ago — by Reuters
Bank of Baroda, one of India's largest banks, has terminated the employment of its chief digital officer after deficiencies were found in its mobile app by the Reserve Bank of India (RBI). The bank's CEO stated that action has been taken against several employees, but did not provide further details. However, the former chief digital officer, Akhil Handa, claimed that his exit was a personal decision and not a termination. The RBI had previously stated that Bank of Baroda needed to address certain deficiencies before onboarding new customers to its mobile app. Despite this setback, the bank reported a 28.4% increase in net profit for the July-September quarter.