"New Rule: Airlines Must Deliver Checked-in Baggage within 30 Minutes"
The Indian aviation safety regulator has directed seven airlines to ensure that baggage is delivered within 30 minutes of arriving at the gate, as per the Service Quality Requirements of Operation, Management and Delivery Agreement (OMDA). This requirement, already part of service standards, must be implemented by February 26, 2024, and applies to both the first and last bag. The directive aims to address baggage delivery issues and improve customer experience, although some travelers have reported that their bags typically arrive within the specified timeframe.