Tag

Airline Procedures

All articles tagged with #airline procedures

travel2 years ago

"Frontier Airlines Mistakenly Sends Unaccompanied Teen to Puerto Rico Instead of Cleveland"

A 16-year-old boy flying solo on Frontier Airlines from Tampa to Cleveland mistakenly boarded a flight to Puerto Rico after gate agents failed to properly check his boarding pass. The error was discovered after departure, and the teen was flown back to Tampa and then to his intended destination in Cleveland. Frontier apologized for the mistake and noted they do not have a program for unaccompanied minors but allow those over 15 to fly alone. The incident highlighted the importance of airline procedures for handling unaccompanied minors.

travel2 years ago

"Frontier Airlines Mistakenly Sends Unaccompanied Minor to Puerto Rico, Not Ohio"

A 16-year-old boy flying solo on Frontier Airlines from Tampa to Cleveland mistakenly boarded a flight to Puerto Rico. The flights to Ohio and Puerto Rico departed from the same gate, and the teenager's ticket was not properly scanned, leading to the error. Frontier Airlines apologized for the mistake and arranged for the teen to return to Tampa and then fly to Cleveland the next day. The airline does not have a program for unaccompanied minors but allows those over 15 to fly alone. This incident follows a similar case with Spirit Airlines and highlights the need for strict adherence to airline procedures for unaccompanied minors.