All articles tagged with #911 outages
Originally Published 3 months ago — by CNN
Widespread 911 outages are affecting Louisiana and Mississippi due to fiber cable damage, impacting major cities and counties, with officials advising residents to use alternative contact methods while repairs are underway.
Originally Published 1 year ago — by The Washington Post
Widespread 911 outages affected South Dakota, Nebraska, Nevada, and Texas, with most lines down for one to two hours, prompting officials to advise using non-emergency numbers or texting 911. The cause of the disruption is unknown, but some departments attributed it to a major cellular carrier outage. The FCC is investigating the outages, which occurred during National Public Safety Telecommunicators Week, and have previously been linked to network expansion errors and software glitches.
Originally Published 1 year ago — by CBS News
911 service disruptions affected parts of Nebraska, Texas, Nevada, and all of South Dakota, with officials recommending residents to call non-emergency numbers. The outage was attributed to a major cellular carrier issue in Texas, while in Nevada, 911 calls from landlines were affected but dispatchers could still see incoming calls. Despite the outage, officials assured that all attempted calls were responded to, and an investigation into the cause is underway.
Originally Published 1 year ago — by NBC News
Major 911 outages in Nebraska, Nevada, South Dakota, and Texas left millions unable to contact authorities, with service restored by late evening; the cause of the outages is still under investigation, but they come after a Department of Homeland Security warning of heightened cyberattack risks on 911 services; local law enforcement agencies provided alternative phone numbers and urged the use of mobile devices during the outages, with texting to 911 operating as an option in some locations.
Originally Published 1 year ago — by The New York Times
Widespread 911 outages affected parts of Nebraska, Texas, South Dakota, and Las Vegas, with residents unable to call the emergency number. Service was later restored in Las Vegas, Nebraska, and South Dakota, with dispatchers able to see attempts to make calls from mobile phones and call residents back. The outage also affected southern Nevada, and some cellular provider customers in Del Rio, Texas were still experiencing issues.
Originally Published 1 year ago — by ABC News
Several cities in at least four states, including Nevada, South Dakota, and Texas, experienced 911 call outages, with some areas reporting statewide disruptions. However, service has been restored in some of the affected areas, including Las Vegas and South Dakota, with authorities urging residents not to call 911 unless it's an emergency. The outages prompted police departments to provide alternative contact methods for reporting emergencies, and the situation is still developing.
Originally Published 2 years ago — by KETV Omaha
Service has been restored after 911 outages occurred for the second time in Nebraska counties. The outage was caused by a fire at Windstream's data center in Lincoln. The affected counties included Adams, Gage, Otoe, and Saunders. Windstream technicians worked overnight to restore service, but their backup systems failed to sustain the system for an extended period. The Nebraska Public Service Commission is investigating the incident and working with local 911 centers to prevent future outages.