"911 Outage Exposes System Vulnerabilities Across Multiple States"

A 911 outage affecting multiple states has prompted calls for increased modernization and regulation of the emergency system, with experts emphasizing the need for backups, redundancy, and resilient backups to prevent such outages. The outage, reportedly caused by a third-party company installing a light pole, left millions without emergency access for about 2½ hours, prompting an FCC investigation. Experts stress the need for a more unified, Next Generation 911 system and increased regulation at both state and federal levels to prevent similar incidents in the future.