"O'Malley's Pledge to Transform Social Security Benefits and Empower Workers"

Martin O'Malley, the nominee for the next Commissioner of the Social Security Administration, acknowledged during his Senate confirmation hearing that the agency is facing a "crisis" in serving the 70 million Americans who rely on it for benefits totaling $1.4 trillion in 2023. O'Malley highlighted the customer service crisis, with beneficiaries experiencing long wait times and delays in receiving disability benefits. He emphasized the need for improved technology and staffing to address these issues. O'Malley also committed to addressing the controversy surrounding overpayments of benefits and pledged to provide policymakers with accurate information on the possible insolvency of Social Security.