Jeff Zients' Bumpy Start Making Trains Run on Time.

Six weeks into his role as White House chief of staff, Jeff Zients is facing criticism from some congressional Democrats who question his political instincts and Capitol Hill relationships. While some defend Zients and say it's too early to judge, others say the decision-making process in the West Wing has grown more opaque, spurring confusion over policy priorities and debate over how much responsibility Zients is and should be carrying. Zients' emergence provides an early test of whether someone without decades of Biden world experience can help the president navigate the political waters.