Federal Agencies Halt Troubled Rollouts of Health and Delivery Systems

The Department of Veterans Affairs has paused all future deployments of its new Electronic Health Record (EHR) until it addresses problems at sites already using the system, as part of a "larger program reset." The VA Secretary said the Oracle-Cerner EHR is not yet meeting expectations, and the agency is holding the vendor and itself accountable to get it right. The VA won't move ahead with new EHR go-lives until the system shows "measurable improvements" at the five sites already using it. The VA's "program reset" marks the agency's third prolonged pause in the troubled Oracle-Cerner rollout.