"NYC Public Schools Grapple with Remote Learning Challenges During Winter Storm"

New York City's public schools chancellor expressed disappointment with the technical issues that arose during the city's first implementation of remote learning on a snow day, blaming IBM for the difficulties. The controversial shift away from traditional snow days has sparked frustration among parents and criticism from Mayor Eric Adams, who defended his remarks about parents' reluctance to navigate remote learning. IBM has since expanded capacity to accommodate the surge in online users, and the company expressed regret for the inconvenience caused.