Slack Chats Surface Fan-Fee Boasts by Live Nation Staff

TL;DR Summary
Private 2022 Slack messages between Live Nation staff brag about gouging fans with high ancillary and parking fees, cited in a DOJ antitrust suit. The exchanges, released as court exhibits, highlight perceived monopoly power. A settlement accompanying the case caps amphitheater fees at 15% and requires some Ticketmaster tech to be opened to rivals, while Live Nation says the remarks don’t reflect its values and it will investigate.
- Live Nation Employees Brag About "Gouging" Fans In Private Exchanges The Hollywood Reporter
- Live Nation Can ‘Gouge’ Fans on Fees, Ticketing Executives Boast Bloomberg
- Live Nation employee mocks customers as 'so stupid' in internal messages released in court case Yahoo
- ‘Robbing Them Blind’: Live Nation Employees Joked About Fees The New York Times
- 'These People Are So Stupid': Live Nation Employees Boast About High Fees in Unsealed Messages Rolling Stone
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