"United Airlines Enhances Accessibility for Wheelchair Users"

United Airlines has announced two new programs aimed at improving accessibility for wheelchair users. The airline will introduce a digital filter on its website that allows travelers to prioritize itineraries with flights operated by aircraft that can safely carry their wheelchair. If customers have to book a more expensive itinerary to accommodate their wheelchair, United will refund the fare difference. Additionally, United plans to run a pilot program at its Houston hub to assist passengers if their wheelchair is damaged or lost in transit. The airline will collaborate with its Accessible Travel Advisory Board to explore further improvements. These initiatives were developed in conjunction with the Department of Transportation as part of a push to enhance accessibility.