American Airlines Introduces Tech to Prevent Early Boarding

American Airlines is expanding its technology to enforce boarding group assignments at over 100 U.S. airports, aiming to prevent passengers from boarding earlier than their assigned group. This system, which alerts gate agents with a beep and visual cue, was initially trialed at select airports and is being rolled out ahead of the busy Thanksgiving travel period. The move is part of American's effort to enhance customer experience by ensuring a calm and orderly boarding process, which is a significant aspect of their service offering, especially for premium ticket holders and loyalty program members.