US Airlines Decline to Enhance Military Travel Benefits, Says USDOT

Major U.S. airlines, including Delta, American, and United, have declined to commit to boosting travel benefits for military personnel, despite Transportation Secretary Pete Buttigieg's urging. Airlines argue they already offer numerous benefits not reflected in USDOT's measurements and are wary of adding commitments that could lead to enforcement actions. This is the latest clash between the Biden administration and airlines over customer service issues.