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McDonald's Halts AI Drive-Thru Tests After Numerous Errors

1 min read
Source: Creative Bloq
McDonald's Halts AI Drive-Thru Tests After Numerous Errors
Photo: Creative Bloq
TL;DR Summary

McDonald's recent experience with AI voice recognition technology in its drive-thrus highlights the risks of adopting AI too quickly. The fast-food giant decided to discontinue the service after it caused significant issues, underscoring the importance of thoroughly testing new technologies before widespread implementation.

Topics:business#ai#customer-service#drive-thru#mcdonalds#technology#technology-failure
Share this article
  1. McDonald's AI Drive-Thru debacle is a warning to us all  Creative Bloq
  2. 260 McNuggets? McDonald's Ends A.I. Drive-Through Tests Amid Errors  The New York Times
  3. McDonald's removing AI-powered voice-order technology from drive-thrus  Business Insider
  4. McDonald's to end AI drive-thru test with IBM  CNBC
  5. McDonald’s pulls AI ordering from drive-thrus — for now  CNN

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