Marc Benioff Predicts AI Agents Will Surpass LLMs

Salesforce CEO Marc Benioff believes that the future of AI lies in autonomous agents rather than large language models (LLMs), which he says have reached their 'upper limits.' He argues that while LLMs like ChatGPT have been overhyped, autonomous agents capable of independently executing tasks will be more transformative for businesses. Benioff emphasizes that current AI capabilities are far from the futuristic portrayals seen in movies like 'Terminator' and 'Minority Report,' and warns against overstating AI's potential to solve major global issues.