FTC Investigates Uber's Subscription Practices
TL;DR Summary
The Federal Trade Commission (FTC) is investigating Uber for potentially violating consumer protection laws by allegedly enrolling users into its Uber One subscription service without consent and complicating the cancellation process. Uber claims its cancellation process is compliant with legal standards, allowing users to cancel in under 20 seconds. This investigation aligns with the FTC's recent efforts to enforce easier cancellation processes for subscription services, highlighted by the new "click-to-cancel" rule, which is currently facing legal challenges.
- Uber’s subscription service reportedly target of FTC probe TechCrunch
- Uber Faces FTC Consumer Protection Probe Over Subscriptions Bloomberg
- The FTC is investigating Uber for its subscription policies Engadget
- Uber Cooperates With FTC Investigation of Subscription Cancellation Policies PYMNTS.com
- The Federal Trade Commission Launches an Investigation into Uber (NYSE:UBER) TipRanks
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