AT&T Outage Update: Customers to Receive $5 Credit

TL;DR Summary
AT&T is offering a $5 credit to customers affected by last week's nationwide telecommunication outage, caused by a technical error during network expansion. The company apologized for the frustration caused and stated that the credit is to reassure customers of their commitment to reliable connectivity. The offer applies to potentially impacted AT&T Wireless accounts and will be automatically applied, with bill credits expected within 2 billing cycles. Experts believe the credit is a good move for business, and some customers have reported receiving larger credits by proactively contacting the company.
- AT&T outage credit: Customers to get $5 credit for wireless outage USA TODAY
- AT&T to reimburse customers after massive network outage CNN
- AT&T says cellular outage wasn't a cyberattack Business Insider
- AT&T Network Update AT&T Newsroom
- AT&T reveals likely cause of outage that affected customers nationwide Fox Business
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