"AT&T Offers $5 Credit to Customers Affected by Widespread Outage"

AT&T experienced a widespread outage due to an incorrect network expansion process, impacting thousands of customers across the country, including North Texas. The company has apologized and announced a $5 credit for affected customers, with the average cost of a full day of service, to be applied within two bill cycles. The outage, which also affected Verizon, Cricket Wireless, and T-Mobile, has prompted investigations by the FCC and FBI. AT&T has assured customers of its commitment to reliable connectivity and stated that the outage was not due to a cyber attack.