AT&T Offers Billing Credits to Customers Affected by Network Outage
TL;DR Summary
AT&T is offering billing credits to customers affected by a recent 10-hour cell network outage, caused by an error during network expansion rather than a cyberattack. Over 73,000 outage reports were filed, and the FCC is investigating the incident. AT&T will provide a $5 credit per account for impacted customers, with credits applied within 1-2 billing cycles. The company has apologized for the outage and is working with authorities to understand its cause.
Topics:business#atandt#billing-credits#cell-network-outage#fcc-investigation#network-expansion-error#technology
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