AT&T Offers Billing Credits for Outage Impact, Solar Flares Erupt

AT&T will provide billing credits to consumers affected by a recent wireless outage that lasted over 10 hours, impacting its 5G network covering around 290 million people in the U.S. The company attributed the disruption to an incorrect network expansion process and is working to prevent similar incidents in the future. The Federal Communications Commission is investigating the outage, and the U.S. Cybersecurity and Infrastructure Security Agency is collaborating with AT&T to determine the cause. This incident follows a $19.5 million settlement in 2021 for a T-Mobile outage that resulted in over 20,000 failed 911 emergency calls.