Adobe settles cancellation-fee case with $75M payout and free services
TL;DR Summary
Adobe will pay $75 million to settle a US government lawsuit alleging it harmed consumers by hiding termination terms and imposing early termination fees on Creative Cloud subscriptions; the company will also offer $75 million worth of free services to affected customers if the settlement gains final court approval, and it denies wrongdoing while noting improvements to transparency. The announcement follows news that CEO Shantanu Narayen plans to step down after 18 years at the helm.
- Adobe will pay $75 million to settle US cancellation fee lawsuit The Verge
- Adobe agrees to pay $150 million to resolve alleged violations of online shopper law Yahoo Finance
- Adobe’s Statement Regarding the Department of Justice Settlement Adobe Newsroom
- Adobe reaches $150 million settlement of US lawsuit over termination fees, subscription cancellations Reuters
- Adobe Settles With U.S. Over Hard-to-Cancel Subscriptions - The New York Times The New York Times
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