"Inside the Overwhelmed Lives of Walgreens and CVS Pharmacy Staff"

Pharmacy staff from Walgreens and CVS are expressing concerns about unreasonable workloads, understaffing, and cuts to their hours, leading to exhaustion and frustration. Employees are responsible for verifying prescriptions, administering vaccines, addressing insurance issues, transferring prescriptions, and assisting patients in-store and over the phone. Some pharmacy staff have walked off the job, and others are planning to do so again. Both Walgreens and CVS have thousands of retail store locations across the US, but employees claim that the companies are not providing enough staffing or resources to safely execute their tasks. The companies have acknowledged the challenges and are taking steps to recruit, retain, and reward pharmacy staff, including enhancing recruitment, hiring, and training programs.