"Get through to the IRS: Tips for speaking to a live agent"

The IRS has multiple phone numbers dedicated to handling different types of tax questions, and people are having better luck at getting connected with a representative this tax season compared to previous years. Before calling, it's recommended to search through the IRS.gov site to see if there are answers to your questions online. Additionally, there is a live chat service for general questions, but it doesn't handle individual questions. For those who owe money to the IRS but are due a refund for the current tax year, the refund money in most cases will automatically be put toward paying down the debt.