The Growing Pressure to Tip: A Controversial Trend

More businesses are asking customers to tip, driven in part by the spread of digital payment technologies that include prompts to tip workers. Some companies could also be turning to tipping to avoid paying their workers more. Businesses relying on tips to help pay their workers is far from a new phenomenon, particularly in the restaurant industry. One potential reason service businesses are warming up to tipping is that they're under particular pressure to keep labor costs in check.