SmileDirectClub's Sudden Closure Leaves Customers in Limbo

1 min read
Source: The New York Times
SmileDirectClub's Sudden Closure Leaves Customers in Limbo
Photo: The New York Times
TL;DR Summary

SmileDirectClub, a telehealth company that sold teeth-straightening devices, has announced its shutdown after filing for Chapter 11 bankruptcy. The company, which faced criticism from medical groups, was unprofitable and had nearly $900 million in debt. SmileDirectClub served over two million customers but was plagued by legal battles and dissatisfied customers. Outstanding orders have been canceled, and customers seeking refunds will have to wait for the bankruptcy process to determine next steps.

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