The Surprising Truth About Chatbots and Job Interviews
Research from start-up Vectara reveals that chatbot technology, including OpenAI's ChatGPT and Google's Palm chat, often "hallucinates" or makes up information. The study found that even in controlled situations, chatbots invent information at least 3% of the time, with rates as high as 27%. This behavior poses a serious problem for applications involving sensitive data, such as court documents or medical information. Vectara's research aims to raise awareness about the issue and encourage efforts to reduce hallucinations in chatbot technology.