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User Support

All articles tagged with #user support

QNAP's Security Fixes Spark Lockouts and Chaos for NAS Users
technology1 year ago

QNAP's Security Fixes Spark Lockouts and Chaos for NAS Users

A recent firmware update for QNAP NAS devices caused access issues for many users, prompting the company to withdraw the update and release a fixed version within 24 hours. Despite QNAP's quick response, users reported problems across various models, including access denial and boot issues. The company's support response has been criticized, leaving some users concerned about the reliability of their storage systems.

Ubisoft Cracks Down on Inactive Accounts, Wiping Out Game Libraries
gaming2 years ago

Ubisoft Cracks Down on Inactive Accounts, Wiping Out Game Libraries

Ubisoft is suspending and potentially permanently closing "inactive" accounts, including those with attached games. The company claims it is to comply with data protection regulations, but the specific criteria for account closure and the duration of inactivity are unclear. Users are advised to log in and cancel the account closure to retain access to their games.