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Service Control

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technology7 months ago

Major Cloud Outages Disrupt Services: What Businesses Need to Know

Google Cloud experienced a major outage caused by a code change in its Service Control system that lacked proper error handling and feature flag protection, leading to a three-hour service disruption. The incident was triggered by a failed rollout of new quota policy checks, which caused crashes and infrastructure overloads. Google has committed to improving its operational procedures and communication to prevent similar incidents in the future.