Yelp Enhances Local Discovery with AI-Powered Features
Yelp has introduced AI-powered 'Review Insights' to help users quickly understand customer sentiments on aspects like food quality and service. This feature, available on iOS for restaurant and nightlife businesses, uses sentiment scores and facial icons to summarize reviews, allowing users to focus on specific topics. Yelp plans to expand this feature to service categories next year. Additionally, the iOS app now includes a trending search bar and full-screen user videos, with an AI update to personalize the home feed coming soon.