All articles tagged with #repair policy
Apple has updated its repair and warranty policies, no longer covering single hairline display cracks under the standard warranty for iPhone and Apple Watch. These repairs are now treated as accidental damage claims, requiring users to pay. This change does not affect iPad and Mac warranties.
Google has revised its repair policy for Pixel devices, which previously stated that devices with unauthorized parts would not be returned to their owners. Following criticism, Google now confirms it will return such devices even if repairs cannot be completed due to safety concerns. The company is updating its Terms and Conditions to reflect this change.
Google initially had a policy allowing it to keep Pixel phones sent in for repair if they contained non-OEM parts, sparking public outcry. The company has now confirmed it will change this policy, ensuring that devices will be returned to customers regardless of the parts used, although repairs may not be completed if safety concerns arise.