The Printer Industry's Latest Insult: Demanding Ink for Scanning
Certain all-in-one printer models from companies like HP and Canon require ink cartridges to perform non-printing functions such as scanning or faxing, even though ink is not necessary for these features. This practice has led to frustration among users and has resulted in class-action lawsuits. HP is currently facing a lawsuit alleging that their printers won't scan or fax without ink, and that this information is not properly disclosed to consumers. The complaint seeks monetary damages and the end of HP's misleading advertising and marketing campaign. Despite the backlash, printer makers continue to defend the practice.