"Dealing with Burst Pipes: Prevention and Cleanup Tips for Portland Residents"
Originally Published 2 years ago — by KOIN.com

The Portland Water Bureau is responding to a high volume of water main breaks as temperatures rise above freezing, advising customers on steps to protect their pipes and property, including leaving cabinets open, keeping faucets dripping, and covering outdoor faucets. They also recommend knowing the location of the emergency water shut-off valve and storing emergency water. Residents experiencing a main break should immediately close the water shut-off valve and turn off the water heater, and can call a 24-hour emergency dispatch line for assistance. It's important to be aware of whose responsibility it is to repair a broken main, as it depends on the location, and resources for making the repair can be found on the City of Portland’s website.