Choosing Between Regional and National Banks for Your Money.
Consumers should consider their current and future financial needs, as well as the bank's response to financial blows, before deciding whether to park their money in a big national bank or a smaller regional or community bank. While smaller banks may offer better rates and more opportunity to negotiate with branch managers, larger banks have more resources, better digital banking, and more physical branches and ATMs. Regardless of the bank's size, customers should ensure their account is insured by the FDIC and check the Consumer Financial Protection Bureau's complaint database for information on customer service.