Arizona AG Secures $13M from Cox in Settlement for Deceptive Pricing Lawsuit
Originally Published 2 years ago — by Arizona's Family
The Arizona Attorney General's Office has reached a $13 million settlement with Cox Communications over deceptive pricing practices. Cox was accused of not clearly disclosing additional fees, leading customers to believe they had fixed pricing deals. While Cox denies wrongdoing, the settlement includes $3 million in customer refunds and $10 million for the state's statutory fund. Active Cox customers will receive billing credits, and former customers will get electronic fund transfers. This follows a previous issue where Cox was advised to stop a potentially misleading ad by the National Advertising Division.