Google Investigates Disappearing Files on Google Drive

Google is investigating reports of data loss and sync issues affecting a limited subset of Google Drive for desktop users. Users have reported that their files have disappeared and reverted to a state from May 2023. Google has acknowledged the issue and provided instructions to preserve file cache on users' computers. The problem is complicated by the different modes of operation in Drive for Desktop, with the default "File Stream" mode potentially resulting in permanent file loss. This incident adds to a rough year for Google Drive, which has faced criticism for cost-cutting measures and unexpected file limits.