Amazon's Prime Cancellation Practices Under FTC Legal Scrutiny
TL;DR Summary
Amazon is facing a four-week trial against the FTC in Seattle, accused of misleading customers into signing up for Prime and making cancellations difficult, potentially risking billions in penalties and refunds. The FTC alleges Amazon enrolled over 35 million people without consent and used arduous cancellation processes, while Amazon defends its practices as compliant and transparent.
- Amazon Jury Trial Over FTC’s Prime Cancellation Claims Opens Yahoo Finance
- Amazon faces off against FTC over 'deceptive' Prime program CNBC
- Too tricky to cancel: Amazon faces US trial over alleged Prime subscription deceptions The Guardian
- The 'dark patterns' at the center of FTC's lawsuit against Amazon NPR
- Amazon faces trial this week over whether it duped people into enrolling in Prime membership CBS News
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