Last-minute terminal change leaves passengers stranded as Frontier Airlines denies entry

A TikTok user called out Frontier Airlines after alleging that the company changed the terminal of a flight at the last minute, causing passengers to miss their flight. Despite running to the new terminal, the passengers were denied entry and told to rebook on a later flight, with a rebooking fee. The TikToker was able to avoid the fee by reaching out to the airline via WhatsApp and sharing her viral TikTok. Frontier Airlines is frequently criticized for its practices, including allegations of overbooking and forcing customers to check bags.