The Importance of Brand in Smart Home Technology

The smart home is only as good as the brand behind it, and recent updates and developments serve as a reminder that much of the smart home is typically out of the owner's control. Google's Nest system has many great aspects, but many are out of the user's control. Chamberlain MyQ garage door openers have discontinued support for Google Assistant, leaving users without functionality they've paid for. The smart home is full of big promises, but there's just so much that's out of the customer's control, and we deserve better.