Diablo 4 Beta Chaos: Blizzard and KFC Struggle to Meet Demand.

TL;DR Summary
Blizzard is working to reduce queue times for Diablo 4's open beta test after some players experienced hour-long waits. The team is addressing disconnection issues, multiplayer problems, and high RAM and GPU usage. They are also managing the flow of players in-game via a queue and expect continued improvements as they rollout server stability improvements. The team will continue to work on these issues and provide updates during the beta period.
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