Flight Disruptions: Who Takes Charge When Things Go Wrong
TL;DR Summary
American Airlines employees manage complex in-flight emergencies, such as medical crises, by coordinating logistics and rerouting flights to ensure passenger safety and operational continuity, exemplified by a recent incident where a flight diverted to San Francisco for medical assistance.
Topics:business#airline-operations#american-airlines#flight-diversion#flight-emergency#medical-emergency#world
When Something Goes Wrong With Your Flight, These People Take Charge The New York Times
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