Southwest CEO Pledges to Prevent Future Holiday Travel Chaos

Southwest Airlines' CEO, Bob Jordan, has vowed that the carrier will not experience a repeat of last year's Christmas travel meltdown, which cost the airline over $1 billion. Last year, Southwest canceled nearly 17,000 flights due to severe weather, leaving flight attendants and pilots out of position, causing delays and stranded passengers. To prepare for this year's winter season, Southwest has stocked up on de-icing equipment, upgraded technology, and improved its recovery capabilities. Despite acknowledging that winter won't be perfect, Jordan expressed confidence in the airline's preparedness, citing a quick recovery after heavy snowfall in October at its key airport in Denver.