"Compensation for United Airlines Passengers: Travel Vouchers Offered Amid Flight Havoc"

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Source: CBS News
"Compensation for United Airlines Passengers: Travel Vouchers Offered Amid Flight Havoc"
Photo: CBS News
TL;DR Summary

United Airlines has distributed 30,000 miles as travel vouchers to passengers whose flights were canceled or delayed due to bad weather and air traffic gridlock. The disruptions occurred during one of the "most operationally challenging weeks" for the airline. United Airlines CEO Scott Kirby faced backlash for chartering a private jet during the travel disruptions but later apologized. More than 40,000 flights arrived behind schedule and nearly 8,000 were canceled between June 24 and June 30. The Fourth of July weekend saw continued cancellations and delays, with staffing shortages at the Federal Aviation Agency exacerbating the situation. United Airlines is planning to modify schedules at Newark airport to address the capacity limitations caused by the disruptions.

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