Philip Eng named new MBTA general manager by Gov. Healey

Phillip Eng, an engineer with nearly 40 years of experience in transportation, has been appointed as the new general manager of the Massachusetts Bay Transportation Authority (MBTA). Eng has a track record of improving service and efficiency across public transit systems, including the Metropolitan Transportation Authority’s Long Island Rail Road and New York City Transit. He will face immense challenges with the troubled MBTA system, including safety issues that triggered a federal investigation. Eng begins his new role on April 10 and plans to focus on finding innovative solutions to complex problems and putting the customer first.