The Revolutionary Impact of ChatGPT and Generative AI on Business and Society.

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Source: HBR.org Daily
The Revolutionary Impact of ChatGPT and Generative AI on Business and Society.
Photo: HBR.org Daily
TL;DR Summary

ChatGPT, an AI chatbot, has the potential to solve problems in almost any industry, domain, or context, making it a valuable tool for innovation. Companies can use ChatGPT to further exploit their current value proposition, expand their value proposition by solving new problems for customers, or explore a completely new value proposition that customers may not even know they need yet. However, using ChatGPT for innovation requires a different skill: emergent thinking, which involves generating ideas for innovation without fully understanding the problem that needs to be solved.

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