Rivian Expands Service Network and AI-Driven Ops
TL;DR Summary
Rivian outlines aggressive growth of its service network to 150+ centers by 2027, with 50+ new centers planned next year and a 50% increase in Mobile Service Vans by 2026. The company also added 1,000+ service specialists in the last year and achieved a 35% reduction in scheduling wait times, supported by software-enabled service, AI-driven scheduling and diagnostics, and remote capabilities via over‑the‑air updates, all designed to streamline servicing ahead of R2.
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