"IRS Streamlines Refund Process for Paperless Filers in 2024"

The IRS plans to digitize its paper catalogue by 2025, allowing taxpayers to file major tax forms online and upload documents directly to their IRS accounts. This move is expected to speed up the refund process by four weeks and improve customer service. The IRS estimates that 94% of individual taxpayers will no longer need to send mail to the agency once the program begins in January. The paperless initiative is part of a larger effort to enhance customer service and technology systems, funded by President Biden's Inflation Reduction Act. The IRS has already made progress in improving customer service, with a higher rate of answered phone calls and the elimination of a backlog of unprocessed tax returns.