FTC Warns Smart Device Makers on Software Support Transparency

The Federal Trade Commission (FTC) has warned that manufacturers of smart devices may be violating the Magnuson Moss Warranty Act if they fail to disclose the duration of software support for their products. An FTC investigation into 184 smart products revealed that most did not provide clear information on software support duration, with some using vague terms or burying details in hard-to-find sections. The FTC highlighted inconsistencies and misleading information, emphasizing the need for transparency to protect consumers.