"Amazon's Cashier-less Technology: From Revolution to Flop"

1 min read
Source: USA TODAY
"Amazon's Cashier-less Technology: From Revolution to Flop"
Photo: USA TODAY
TL;DR Summary

Amazon's Just Walk Out technology, which allows customers to shop and leave without visiting a cash register, may rely on over 1,000 workers in India to review purchases, according to media reports. While Amazon denies the reliance on human reviewers, it acknowledges using human input to improve its AI systems. The company is replacing the technology at some Amazon Fresh stores with smart carts but will continue to use it at third-party partners. The Just Walk Out technology uses sensors, cameras, and AI to track purchases, but reports suggest significant human involvement in reviewing transactions.

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