Amazon's AI Service Takes on Tech Giants with Conversational Agents and Third-Party Models

Amazon's cloud division has attracted thousands of customers to try its AI service, Amazon Bedrock, which competes with Microsoft and Google in the field of artificial intelligence. The company has announced new AI tools, including a program for building conversational customer-service agents, technology access from startup Cohere, and a healthcare system for generating clinical notes. Organizations such as Sony, Ryanair, and Sun Life have already tried out Amazon Bedrock. The service aims to make every company an AI company and will be available to customers soon.